Errors on your vehicle registration document or concerning your vehicle

Some details are not displayed on the vehicle registration document (carte grise): address details, second first name, commonly-used last name, etc., even if these details are registered in the Vehicle Registration System (SIV) app, it is not a mistake.
 

If there is a mistake in your first name, last name or address, you must request to have it changed by attaching supporting documents that provide proof of this input error.

The correction action will generate a new vehicle registration document for free, which will be sent by postal mail directly to your home.

To request to have personal data corrected:

1. Log on to FranceConnect
2. Click "Registration"
3. Select the "Make another request" option
4. Select the "Declare a mistake on my vehicle registration document or on my vehicle's administrative status" category, then select the sub-category that corresponds to your situation
5. Transmit your supporting documents digitally
6. Tick the consent boxes and pay any tax due by credit card

To reduce processing time, any details that may be useful to support your request in the free text input field.

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

To request an update of the vehicle's technical data from the French Ministry for the Interior:

1. Log on to the ANTS (France Titres) site using FranceConnect,
2. Click the blue "Registration" button,
3. Select the "Make another request" option, then "Start the online procedure",
4. Select the "Declare a change in the status of my vehicle" section, then "Technical modification to the vehicle",
5. Transmit your supporting documents digitally,
6. Tick the consent boxes,
7. Transmit the following documents digitally:

• Proof of the changes to characteristics that corresponds to your situation, among the following:
• certificate of reversible adaptations,
• certificate of conformity issued by the manufacturer,
• prototype approval report,
• single-vehicle approval report,
• weighing slip for tare weight change,
• certificate issued during a MOT test less than 3 months old for a change in the GVWR or GVWR/GCWR,
• bodywork certificate.
• If you carry out the procedure for a third party: the signed mandate and proof of identify of the third party.

To find out more about changes to technical characteristics, you can check the Public Service site.

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.

• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

If you notice a mistake in the vehicle's technical data on the vehicle registration document (carte grise), you should immediately request for it to be corrected.

If the mistake was made by the French administrative services or by a professional authorized to transmit vehicle registration data online, the document is corrected for free.

To request an update of the administrative status of the vehicle via the French Ministry for the Interior:

1. Log on to the ANTS (France Titres) site using FranceConnect,

2. Click the blue "Registration" button,

3. Select the "Make another request" option, then "Start the online procedure",

4. Select the "Declare a mistake on my vehicle registration document or on my vehicle's administrative status" category, then "Correct my vehicle details",

5. Transmit your supporting documents digitally,

6. Tick the consent boxes,

7. Transmit the following documents (digitally):

• proof of the update to be made (example: law enforcement report, transfer of ownership document, bailiff's release),
• proof of the mistake to be corrected (example: certificate of conformity, bodywork certificate),
• If you carry out the procedure for a third party: the signed mandate and proof of identify of the third party.

You do not need to ask for your name to be corrected. It is not a mistake.

First names and last names are capitalized on the vehicle registration document (carte grise), without accents

The Vehicle Registration System (SIV) registers all the details required for vehicles to circulate and details that may affect their availability.

When a vehicle is withdrawn from circulation or there is an objection to the transfer of the vehicle registration document, it cannot be sold until the vehicle's administrative status has been rectified and updated in the system.

In most cases, the administrative status is updated directly by the competent authority (example: law enforcement bodies, bailiffs, tax authorities).

Notwithstanding, the vehicle owner may need to request a correction in specific cases (example: number plate cloning, transfer not taken into account before registration of a decision, rectification made before imminent sale).

To request an update of the administrative status of the vehicle via the French Ministry for the Interior:

1. Log on to the ANTS (France Titres) site using FranceConnect,

2. Click the blue "Registration" button,

3. Select the "Make another request" option, then "Start the online procedure",

4. Select the "Declare a mistake on my vehicle registration document or on my vehicle's administrative status" category, then select the "Correct my vehicle administrative status details",

5. Transmit the following documents digitally:

• Proof of the update to be made (example: law enforcement report, transfer of ownership document, bailiff's release),
• If you carry out the procedure for a third party: the signed mandate and proof of identify of the third party.

To reduce processing time, any details that may be useful to support your request in the free text input field ("explain your request to the Registration Department" section, accessible in the 1st step of the procedure).

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.

The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.

The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.

Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

If you notice a mistake in the vehicle's technical data on the vehicle registration document (carte grise), you should immediately request for it to be corrected.
 

If the mistake was made by the French administrative services or by a professional authorized to transmit vehicle registration data online, the document is corrected for free.

Follow the steps

1. Log on to the ANTS (France Titres) site using FranceConnect,

2. Click the blue "Registration" button,

3. Select the "Make another request" option, then "Start the online procedure",

4. Select the "Declare a mistake on my vehicle registration document or on my vehicle's administrative status" category, then select "Another correction request",

5. Transmit your supporting documents digitally,

6. Tick the consent boxes,

7. Transmit the following documents digitally:

• Proof of the update to be made (example: law enforcement report, transfer of ownership document, bailiff's release),
• Proof of the mistake to be corrected,
• If you carry out the procedure for a third party: the signed mandate and proof of identify of the third party.

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.