Additional procedures (specific cases)

To apply for another document, you must:

1. Log on with FranceConnect
2. Click "Registration"
3. Select the "Make another request" option
4. Choose the "Obtain a document or refund" category, then choose the sub-category that suits your situation
5. For the "Explain your request to the Registration Department" box, at the start of the procedure, describe your needs or issue in detail
   Finally, at the end of the procedure, transmit all your supporting documents digitally
6. Tick the consent boxes, then click "Send your application"

 

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks. We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

 

Case no.1: if you inherit a vehicle following the death of a loved one and you wish to keep it, you must apply for a new vehicle registration document to be issued (known in France as "carte grise") in your name.

If you wish to sell the vehicle or transfer it to a third party, you must also apply for a new vehicle registration document to be issued in the name of the heir(s), except:

• If the sale takes place less than 3 months after the death of the vehicle registration document holder,
• If, since the death of the holder, the vehicle has not been driven on roads open to public traffic.

To find out more about the procedures to carry out to inherit a vehicle.

 

To update a vehicle registration document following death or inheritance via the French Ministry for the Interior, you must:

1. Log on with FranceConnect
2. Click "Registration"
3. Select the "Make another request" option
4. Select the "Declare a change in my personal situation" section, then "Update the vehicle registration document following death or inheritance"
5. Transmit all your supporting documents digitally
6. Tick the consent boxes
7. In all cases, transmit the following documents digitally:

• Proof of address less than 6 months old;
• A completed Cerfa no.13750 vehicle registration application;
• the old vehicle registration document;
• proof of status as heir:
• a certificate from the notary responsible for settling the estate declaring that Mr Mrs Ms …, born on … in …, died on … in … and that the estate includes a vehicle (specifying the vehicle make, registration number and vehicle identification number);
• or a notarial deed drawn up by a notary;
• or a death certificate along with a declaration, signed by all the heirs, certifying that there is no will, no other heirs of the deceased, no marriage contract, and that there are no legal proceedings or disputes pending concerning the status of heir or the composition of the estate.

In the case of joint heirs:

• a declaration of withdrawal from all the other heirs in favour of the party applying to register the vehicle or a notarial deed stating their agreement to transfer the vehicle to one of them.

 

Case no.2: the vehicle registration application is made on behalf of a third party to the estate.

The following must be transmitted:

• A transfer of ownership document (Cerfa no.15776) completed by the heir(s);
• A declaration on honour by the heir(s) who has the legal custody of the vehicle, stating that said vehicle has not been driven since the holder of the vehicle registration document died;
• Proof of the MOT test.

 

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks. We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

To request an update of the vehicle's technical data from the French Ministry for the Interior, you must:

1. Log on to FranceConnect
2. Click "Registration"
3. Select the "Make another request" option
4. Select the "Declare a change in the status of my vehicle" section, then "Technical modification to the vehicle"
5. Transmit your supporting documents digitally
6. Tick the consent boxes
7. Transmit the following documents digitally:

• Proof of the changes to characteristics that corresponds to your situation:
• Certificate of reversible adaptations
• Certificate of conformity issued by the manufacturer
• Prototype approval report
• Single-vehicle approval report
• Weighing slip for tare weight change
• Certificate issued during a MOT test less than 3 months old for a change in the GVWR (Gross Vehicle Weight Rating) or GVWR/GCWR (Total weight that a towing vehicle, its trailer and their respective loads can reach)
• Bodywork certificate
• If you carry out the procedure for a third party: the signed mandate and proof of identify of the third party.

 

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks. We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

 

To find out more about changes to technical characteristics: https://www.service-public.fr/particuliers/vosdroits/F1478

The holder of the vehicle registration document (carte grise) may choose to withdraw their vehicle from circulation. This withdrawal suspends the vehicle's authorization to be driven on public roads.

For the vehicle to be put back on the road, you must apply for the withdrawal to be lifted.

 

As such, the vehicle registration document (carte grise) is temporarily withdrawn from its holder. The vehicle will then be subject to an inspection to see if it must be permanently withdrawn from circulation or if it can be repaired. In most cases, the withdrawal is lifted automatically following a report drafted by an automotive expert.

 

If you choose to have your vehicle destroyed, in particular if it is a car, a van or a two-wheeler, you must hand it over to an authorized ELV centre (end-of-life vehicles), then declare the disposal for destruction to the French Ministry for the Interior. In most cases, this declaration can be directly registered at the ELV centre that accepts your vehicle.

 

If you wish to complete a procedure, via the French Ministry for the Interior, related to a vehicle that has been declared dangerous or to be destroyed:

1. Log on to FranceConnect

2. Click "Registration"

3. Select the "Make another request" option

4. Select the "Declare a change in the status of my vehicle" section, then "Vehicle withdrawal or return to circulation, or number plate cloning"

5. Transmit your supporting documents digitally

6. Tick the consent boxes

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure. Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

The holder of the vehicle registration document (carte grise) may choose to withdraw their vehicle from circulation. This withdrawal suspends the vehicle's authorization to be driven on public roads. For the vehicle to be put back on the road, you must apply for the withdrawal to be lifted.

 

To apply for your vehicle to be withdrawn from or returned to circulation, via the French Ministry for the Interior, you must:

To apply for your vehicle to be withdrawn from or returned to circulation, some compulsory steps are to be taken into account.

First of all, the vehicle registration document ("carte grise") is temporarily withdrawn from its holder. The vehicle is then subject to an inspection to see if it can be repaired or if it must be permanently withdrawn from circulation. The withdrawal is generally lifted automatically following a report drafted by an automotive expert.
If you choose to have your vehicle destroyed (car, van, two-wheeler, etc.), it must be handed over to an authorized ELV centre (end-of-life vehicles). You must then declare the disposal for destruction to the French Ministry for the Interior. In most cases, this declaration can be processed directly by the ELV centre that collects the vehicle.

 

If you wish to complete a procedure, via the French Ministry for the Interior, related to a vehicle that has been declared dangerous or to be destroyed:

1. Log on to FranceConnect
2. Click "Registration"
3. Select the "Make another request" option
4. Then select "Start the online procedure"
5. Transmit your supporting documents digitally
6. Tick the consent boxes

 

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure.
  Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.

If your request does not fall into any of the standard cases, you can make "another request" by following the steps below.

 

Follow the steps

1. Log on to FranceConnect

2. Click "Registration"

3. Select the "Make another request" option

4. Use our step-by-step guide to help you

 

To reduce processing time, please provide any document and any details that may be useful to support your request.

 

Once your application has been sent, you will need to wait until the department in charge of your application answers you. This may take from a few days to a few weeks.

We advise you to log back onto your space regularly to track the progress of your application:

• The "under review" status means that your application is currently being analysed by the department in question and you should wait until you hear back from them.
• The "to be completed" status means that the registration officer needs information or a document to continue analysing your application; we urge you to respond quickly to their request.
• The "pending payment" status means that the registration officer is asking you to pay the costs related to your procedure.
  Please note that payment is not systematic and depends on the type of application; payment can only be made by credit card.
• Finally, the "application refused" status means that your application has been refused by the registration officer, who will inform you of the reasons for this.