Other request

If co-ownership of the vehicle changes or ceases, the withdrawal of co-ownership status may also be requested under the same conditions.

If the change of ownership concerns the main registrant named on the vehicle registration document (also known as the "registration certificate"), you must follow the steps online via the "Make another request" service, accessible from your user account.

 

To ask the the Ministry of the Interior to add or remove a co-registrant:

1. Log in with France Connect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting a change in your personal status"
5. Send all your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card
7. Send the following documents in digital format:
   • Proof of address less than six months old
   • An application for a registration certificate for a new vehicle (cerfa no.13750)
   • The vehicle registration certificate
   • Proof of a valid roadworthiness test
   • If you are doing this for someone else:
     • The signed mandate from that person and proof of their identity
   • Proof of change of ownership of the vehicle (e.g. divorce decree, deed of separation of property or division agreement expressly specifying the person to whom the vehicle is being awarded).

A lien release, known in French as a certificat de situation administrative or CSA, is a document issued by the Ministry of the Interior indicating, on the date of issue, whether or not a vehicle has been pledged as collateral or whether there is anything to obstruct a change of ownership.

It must be given to the new owner when ownership of the vehicle is transferred (sale, donation).

The "detailed" CSA contains all the information relating to the vehicle's status (collateral, theft, dangerous to drive due to an accident, etc.).

It can only be obtained by the registrant or a person they have authorised. It is issued automatically when certain procedures are carried out online from the ANTS user account.

 

To obtain it free of charge, you must have:

• The license plate number
• The date of first registration
• The certificate number (found on the certificate)
• The last and first name of the registrant, or company name if a legal entity
  • The SIREN number if the registrant is a legal entity

You can also send your request directly to this address on the HISTOVEC website:  https://histovec.interieur.gouv.fr/

The persons and authorities referred to in articles L. 330-2 to L. 330-4 of the French Highway Code may request that certain information be recorded in the vehicle registration system.

In most cases, communication can take place via dedicated interfaces or contact points.

 

To make a request to the Ministry of the Interior for information that cannot be provided elsewhere, you must:

1. Log in with FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Obtaining a receipt or refund"
5. Send all your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card

Case no.1: If you inherit a vehicle following the death of a close relative and you wish to keep it, you must have a new registration certificate (also known as a "carte grise") issued in your name.

If you wish to sell it or give it to a third party, you must also have a new registration certificate issued in the name of the heir(s), unless:

• the sale takes place less than 3 months after the death of the registrant
• since the death of the owner, the vehicle has not been driven on roads open to public traffic.

 To find out more about what to do if you inherit a vehicle: https://www.service-public.fr/particuliers/vosdroits/F1480

 

To apply to the Ministry of the Interior to register a vehicle following a death or inheritance, you must:

1. Log in with FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting a change in your personal status"
5. Send all your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card 
7. In all cases, send the following documents in digital format:
   • Proof of address less than six months old
   • An application for a registration certificate for a new vehicle (cerfa no.13750)
   • The previous vehicle registration certificate
   • Proof of heirship, which may be:
     • A certificate from the notary responsible for settling the estate certifying that Mr., Mrs. ..., born on ... in ..., died on ... in ... and that there is a vehicle in the estate (stating the make, registration number and identification number of the vehicle), or
     • an affidavit drawn up by a notary, or
     • A death certificate accompanied by a statement signed by all the heirs certifying that there is no will, that there are no other heirs to the deceased, that there is no marriage contract and that there are no legal proceedings or disputes pending concerning heirship or the composition of the estate.

In the case of joint heirs:

• A letter of disclaimer from all the other heirs in favour of the person applying to register the vehicle, or a certificate from the notary stating their agreement to assign the vehicle to one of them.

 

Case no.2: The application for registration is made in the name of a third party to the estate.

The following must be supplied:

• A certificate of transfer (Cerfa no.15776) drawn up with the heir(s)
• A sworn statement from the heir(s) who had legal custody of the vehicle certifying that the vehicle has not been driven since the death of its registrant
• Proof of roadworthiness.

To request an update of your vehicle's technical data from the Ministry of the Interior, you must:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting a change in the status of your vehicle"
5. Send your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card
   •  Send the following documents in digital format:
     • Proof of the change in characteristics that fits your situation:
       • Reversible adaptation certificate
       • Certificate of conformity issued by the manufacturer
       • Prototype approval report
       • Individual acceptance report
       • Weighing slip for changing tare weight
       • Certificate issued from a roadworthiness test less than 3 months old for a change in GVWR or GVWR/MAM
       • Bodywork certificate

• If you are doing this for someone else: the signed mandate and proof of that person's identity.

 

To find out more about changes to technical specifications: https://www.service-public.fr/particuliers/vosdroits/F1478

 

If the vehicle is being used for a particular purpose (e.g. collector, agricultural, military), this may be indicated on the registration certificate, also known as the "carte grise", on presentation of proof of such use.

 

In most cases, this indication must be requested when the vehicle is acquired, at the same time as the application for registration is made, either electronically with the Ministry of the Interior, or through an authorised automobile professional.

 

When the vehicle ceases to be used for that purpose, the indication on the certificate is removed.

To apply to the Ministry of the Interior to add or remove an indication of purpose independently of a change of ownership, you must:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting a change in the status of your vehicle"
5. Send your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card

 

If you discover an error in the technical details of the vehicle shown on the vehicle registration document (also known as the "carte grise" or "certificat d’immatriculation"), you must immediately request a correction.

 

If the error was made by the authorities or by a professional authorised to transmit vehicle registration data electronically, the correction will be made free of charge.

 

To request an update of your vehicle's administrative status from the Ministry of the Interior, you must:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card
6. Send the following documents in digital format:
   • Proof of the need for a new update (e.g. police report, certificate of transfer, bailiff's release)
   • If you are doing this for someone else: the signed mandate and proof of that person's identity.
   • Proof of the error that needs correcting (e.g. certificate of conformity, bodywork certificate).

The vehicle registration system records all the information necessary for vehicles to drive or affecting their availability.

 

When a vehicle is subject to an immobilisation order or an objection to the transfer of the vehicle registration document, it cannot be sold until the administrative status of the vehicle has been normalised and updated in the system.

 

In most cases, the administrative status is updated directly by the competent authority (e.g. law enforcement, bailiffs, tax authorities). However, the owner of the vehicle may request a correction in certain situations (e.g. false number plates, transfer not taken into account before monitoring was recorded, normalisation carried out before imminent sale).

 

To request an update of your vehicle's administrative status from the Ministry of the Interior, you must:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting an error on my vehicle's registration certificate or administrative file" 
5. Send the following documents in digital format:
   • Proof of the need for a new update (e.g. police report, certificate of transfer, bailiff's release)
   • If you are doing this for someone else: the signed mandate and proof of that person's identity.

 

To reduce processing time, you can enter any useful details in the free text field in support of your request.

If you discover an error on your vehicle registration document (also known as your "carte grise” or “certificat d’immatriculation”), you must immediately request that the information concerning you be corrected.

 

If the error was made by the authorities or by a professional authorised to transmit vehicle registration data electronically, the correction will be made free of charge.

 

To request a correction online:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card
6. Send the following documents in digital format:
   • The registration certificate bearing the error to be corrected;
   • If you are doing this for someone else: the signed mandate and proof of that person's identity.
   • Proof of the error to be corrected (e.g. proof of address to correct an error in the registrant's address).

Provided they have been authorised to do so by their local prefecture, bailiffs can send transactions relating to their professional activity electronically to the vehicle registration system (SIV).

Transactions can be sent electronically via a dedicated computer interface.

 

To submit a transaction to the Ministry of the Interior that cannot be handled by the dedicated interface:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

Provided they have been authorised to do so by their local prefecture, vehicle inspectors can send transactions relating to their professional activity electronically to the vehicle registration system (SIV).

Transactions can be sent electronically via a dedicated computer interface.

 

To submit a transaction to the Ministry of the Interior that cannot be handled by the dedicated interface:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

Provided they have been authorised to do so by their local prefecture, automotive leasing professionals can send transactions relating to their professional activity electronically to the vehicle registration system (SIV).

 

Transactions can be sent electronically via:

• dedicated computer interfaces
• online services available on the ANTS portal, where authorised professionals have a special login method (ANTS professional account usernames).

To submit a transaction to the Ministry of the Interior that cannot be handled by the dedicated interface:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

Provided they have been authorised to do so by their local prefecture, motor trade professionals can electronically send transactions relating to the following matters to the vehicle registration system (SIV):

• Their professional activity as an auto trader
• Vehicle registration, acting as an intermediary for the vehicle owner

Transactions can be sent electronically via:

• Dedicated computer interfaces
• Online services available on the ANTS portal, where authorised professionals have a special login method (ANTS professional account usernames).

To submit a transaction to the Ministry of the Interior that cannot be handled by the dedicated interface:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

The registrant named on the certificate, which is also known as the "carte grise", may decide to withdraw a vehicle from road travel. This withdrawal suspends the vehicle's authorisation to travel on public roads.

To get the vehicle back on the road, you need to apply for the withdrawal to be lifted.

 

When this happens, the registration certificate, also known as the "carte grise", is temporarily revoked from its registrant. The vehicle will then have to undergo an inspection to determine whether it should be taken off the road permanently or whether it can be repaired. In most cases, the stop order is lifted automatically following a report drawn up by a vehicle inspector.

 

If you decide to have your vehicle, particularly a car, van or two-wheeler, destroyed, you must hand it over to an approved VHU (end-of-life vehicle) centre, then declare the transfer for destruction to the Minister for the Interior. In most cases, this declaration can be made directly to the VHU centre that takes back the vehicle.

 

If you wish to refer a case to the Ministry of the Interior involving a vehicle that has been declared dangerous or needs to be destroyed:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

The registrant named on the certificate, which is also known as the "carte grise", may decide to withdraw a vehicle from road travel. This withdrawal suspends the vehicle's authorisation to travel on public roads. To get the vehicle back on the road, you need to apply for the withdrawal to be lifted.

 

To apply to the Ministry of the Interior to have your vehicle taken off the road or put back on, you must:

When this happens, the registration certificate, also known as the "carte grise", is temporarily revoked from its registrant. The vehicle will then have to undergo an inspection to determine whether it should be taken off the road permanently or whether it can be repaired. In most cases, the stop order is lifted automatically following a report drawn up by a vehicle inspector.

 

If you decide to have your vehicle, particularly a car, van or two-wheeler, destroyed, you must hand it over to an approved VHU (end-of-life vehicle) centre, then declare the transfer for destruction to the Minister for the Interior. In most cases, this declaration can be made directly to the VHU centre that takes back the vehicle.

 

If you wish to refer a case to the Ministry of the Interior involving a vehicle that has been declared dangerous or needs to be destroyed:

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Send your supporting documents in digital format
5. Tick the commitment boxes and pay any fees by credit/debit card

If you discover an error in the technical details of the vehicle shown on the vehicle registration document (also known as the "carte grise" or "certificat d’immatriculation"), you must immediately request a correction.

If the error was made by the authorities or by a professional authorised to transmit vehicle registration data electronically, the correction will be made free of charge.

 

How do you go about it?

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Select the section "Reporting an error on my vehicle's registration certificate or administrative file"
5. Send your supporting documents in digital format
6. Tick the commitment boxes and pay any fees by credit/debit card
7. Send the following documents in digital format:
   • Proof of the need for a new update (e.g. police report, certificate of transfer, bailiff's release)
   • If you are doing this for someone else: the signed mandate and proof of that person's identity.
   • Proof of the error to be corrected.

If your request does not fall into any of the generic cases, you can make “another request" by following the step-by-step instructions below.

 

How do you go about it?

1. Log in to FranceConnect
2. Click on “New Request”
3. Select the "Make another request" service
4. Use our step-by-step guide