Account

• 1. To do so, go to the "Log in" section at the top of the page.

 

 

• 2. Select "forgot your username" or "forgot your password", whichever applies.

 

 

• Was it your username?

Enter the email address you used to create your account. You will then receive your username directly in your mailbox.
Please note that if no account is linked to this address, you will receive an e-mail indicating that no account is linked.
You will then be asked to check that you have not used another e-mail address.

 

In accordance with our policy on confidentiality and the processing of your personal data, an account is automatically deleted if nobody has logged in during the past 12 months.
If this applies to you, please create a new account.

• Was it your password?

You will need to enter your username and email address for added security.
A temporary link allowing you to reset your password will be sent directly to your email address.

To avoid slow service online, we recommend that you connect when traffic is low:

Monday to Friday

• 12am to 9am: low traffic
• 9am to 1pm: high traffic
• 1pm to 2pm: low traffic
• 2pm to 6pm: high traffic
• 6pm to 12am: low traffic

Saturday to Sunday

• 12am to 10am: low traffic
• 10am to 12pm: high traffic
• 12pm to 11pm: low traffic

In practical terms, how do you go about it?

Click on the "Log in" button at the top- right of the site header

1. Click on the "I'm creating an account" tab.
2. Click on "Create an ANTS account".
3. Fill in the required fields and click on "Create my account".

You will then receive an activation link at the e-mail address you provided.

Once your account has been activated, you can access all online services.

What's it used for?

Creating an account allows you to receive services online.

It keeps you informed of the progress of your request, and allows you to communicate with the department in charge of it, which may ask you for additional information or supporting documents if necessary

Unlike the ANTS account, FranceConnect is a connection system shared by several government agencies.

It allows you to connect to ANTS services without having to create a new account.

 

To do this, use the same login details from one of the following sites:

• Impots.gouv.fr
• Ameli.fr
• Identité Numérique La Poste
• Mobile Connect et Moi
• MSA.

To find out more, visit https://franceconnect.gouv.fr/

 

The ANTS account looks like this: 

• A username received by email when your account was created
• The password of your choice, set when you created your account.

 

Logging in to your account or account

There are two ways to log in to your user area/account :

• Have an ANTS account
• or use an existing FranceConnect account.

What is FranceConnect?

FranceConnect is reserved for individuals. It is compulsory for certain online procedures such as:

• Buying or receiving a used vehicle
• Making another request about a vehicle.

This authentication means that the confidential code from your registration certificate does not need to be used when the request is being made on your behalf.

To find out more about FranceConnect: https://franceconnect.gouv.fr/

 

I don't have a France Connect account. What should I do?

• You can appoint a third party that has a FranceConnect account to do what you need done online.
• Use an authorised professional who can make the application for you. Please note that there may be a charge for this service.

 

In accordance with the French Data Protection Act no. 78-17 of 6 January 1978, you have the right to access and correct your personal data.

 

Any natural person may contact the Minister of the Interior electronically to object to their personal data being passed on to third parties who intend to re-use it for surveys or commercial solicitations.

 

To exercise this right, you must use the "I wish to make another request" online procedure

 

To contact the the Ministry of the Interior in order to exercise your right to object or not object, you must:

1. Authenticate your user account with France Connect. This account keeps you informed of the progress of your request, and allows you to communicate with the department in charge of it, which may ask you for additional information or supporting documents if necessary
2. Select your service in “Other request” from your “Vehicle space” 
3. If you are doing this for someone else, send the signed mandate and proof of that person's identity in digital format with your request. For fastest processing, check that your supporting documents are legible and of the correct size (max. 1MB per document) 
4. Tick the confirmation boxes to finalise the application once it has been checked by the Ministry of the Interior.

If you are having problems logging in to your ANTS account because your password is not recognised,

 

here are a few hints to help you out:

• Check that the data entered is correct: upper or lower case, num lock, etc.
• Make sure that your account has been activated: You should have received an e-mail with an activation link that you need to click on

FranceConnect is the government's solution for securing and simplifying your access to online services.

 

It enables you to be recognised by all online services with the username details from one of your existing accounts:

• Ameli.fr 
• Impots.gouv.fr 
• LaPoste digital identity 
• Mobile Connect et Moi (on Orange) 
• The MSA 

Once you have done so, you can visit all the sites featuring the FranceConnect button without logging in again.

 

How do you go about it?

1. log in via FranceConnect
2. continue by clicking on "Continue to the Agence Nationale des Titres Sécurisés"
3. see all information on the online services offered