Accessibility: Partially compliant
This page is not a help page. It presents the accessibility policy for the ANTS portal sites and the general level of accessibility observed on these sites in accordance with standards and regulations.
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Declaration of accessibility of the ANTS portal
The Agence Nationale des Titres Sécurisés (ANTS) places great importance on the quality of its websites to make them accessible to as many users as possible. As such, it is committed to complying with version 4 of the RGAA (General Accessibility Improvement Guidelines) and to ensuring that the websites of its portal are accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.
To this end, the agency implements the strategy and actions set out in the multi-year accessibility plan and the 2024 annual accessibility plan of France Titres.
This accessibility statement applies to the website immatriculation.ants.gouv.fr. The pages of the site moncompte.ants.gouv.fr are covered by additional audits, focusing on the user journey from login/account creation to the completion of online procedures.
Access the declarations of accessibility of online services
Compliance status
The site immatriculation.ants.gouv.fr is partially compliant with RGAA version 4.
Test results
The accessibility audit conducted by Boscop reveals that:
- 74% of RGAA criteria are met.
- The average compliance rate for the online service is 94%.
Non-accessible Content
The following content is not accessible for the reasons listed below.
Non-Compliance
Only the most impactful and frequently occurring issues from the sampled pages are listed here. The full audit report can be made available upon request.
- Some decorative images are not ignored by assistive technologies.
- Some media content lacks text transcripts.
- Some link labels are not sufficiently descriptive.
- Some color contrasts are inadequate.
- Some rich components or JavaScript features are not compatible with assistive technologies.
- Some context changes occur without notifying the user.
- Some HTML tags are used purely for layout purposes.
- Some headings are incorrectly structured.
- Some lists are not properly implemented.
- Some form fields are not correctly labeled or structured.
- The tabbing order is sometimes inconsistent.
Disproportionate Burden Exemptions
None
Content Not Subject to Accessibility Requirements
None
Date of this declaration of accessibility
This statement was established on 28/10/2024.
Technologies used to create the site
- HTML5
- CSS
- Javascript
User Agents, Assistive Technologies, and Tools Used for Accessibility Evaluation
Accessibility tests were conducted using the following configurations:
- Firefox with NVDA
- Safari with VoiceOver
- Firefox with JAWS
The following code analysis tools were used to check compliance with RGAA tests:
- Colour Contrast Analyser
- “Web Developer” extension
- “Assistant RGAA” extension
- “WCAG Contrast Checker” extension
- “ARC Toolkit” extension
- “HeadingsMap” extension
- Developer tools integrated into Firefox
- W3C HTML Validator
Site pages checked for compliance
- Homepage
- “Site Map” page
- “Legal Notices” page
- “Accessibility” page
- Procedure page with video content
- Geo-location page with a map
- Section page
- Rich content page
- “Help and Contact” page
- FAQ page (accordion format)
- Online procedures (cards)
- 404 error page
- News page
- News detail page
- Search results page
- CERFA form page
- Page with overflowing image
- English content page
Compatible browser versions
- Chrome Desktop: 79.0.3945.130
- Firefox: 73.0
- Microsoft Edge: 44.18362.449.0
- Internet Explorer: 11.657.18362.0
- Safari: 13.3.1 (there is no version specific to the app, it depends on the version of the iPhone itself)
- Chrome (iPhone): 80.0.3987.95
- Chrome (Android): 80.0.3987.117
- Samsung Internet (Android): 10.2.01.10
Feedback and contact
If you are unable to access content or a service because of your disability, you can contact us to be directed to an accessible alternative or to obtain the content in another form.
- Send a message to the agency's Accessibility Officer: ants-accessibilite@interieur.gouv.fr
The Accessibility Officer does not have access to the personal data linked to your account, nor to the contents of your current requests or applications. They are also unable to add documents to your file. If you need assistance on any of these subjects, please send a message to our call centre agents. You have several choices:
- Contact ANTS via our contact forms
- Contact ANTS by calling 34 00 in mainland France (toll-free number) or +33 (0)9 70 83 07 07 from overseas territories and abroad. We are available Monday to Friday from 7:45am to 7pm and Saturday from 8am to 5pm.
- Contact ANTS via Acce-o
This tool for the deaf enables you to contact us by telephone using subtitling (Live Transcription of Speech), French Sign Language (LSF), or French Cued Speech (LPC).
Avenues of appeal
This procedure should be used if you have notified the website manager of a lack of accessibility that is preventing you from accessing content or services on the site and you have not received a satisfactory response.
- Write a message to the Human Rights Defender
- Contact the Human Rights Defender delegate in your region
- Send a letter by post (free of charge, do not add a stamp) to Défenseur des droits - Libre réponse 71120 75342 Paris CEDEX 07